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At Union Water Supply System Inc. (UWSS Inc.), we are committed to ensuring equal access and participation for all individuals, including people with disabilities. We strive to provide our services, facilities, communications, and public information in a way that respects the dignity, independence, integration, and equality of opportunity for everyone.
This commitment is outlined in our Accessibility Policy (Policy No. UW-A21-001, adopted September 24, 2025), which guides our efforts to meet the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), Ontario’s accessibility standards, and the Ontario Human Rights Code.
Documents and information available to the public can be provided in an accessible format or with communication supports upon request. UWSS Inc. will work with individuals to meet their specific accessibility needs in a timely and effective manner. To request an accessible format or communication support, please contact:
Email: HR@unionwater.ca
Phone: 519-326-1668
UWSS Inc. makes every effort to identify, remove, and prevent barriers to employment and to the delivery of our services. We welcome the use of assistive devices, service animals, and support persons. When temporary service disruptions occur, notices are provided on-site and online with details and alternatives whenever possible.
Feedback about accessibility at UWSS Inc. is always welcome. Your comments help us identify barriers, improve accessibility, and enhance our services. Feedback can be provided by email, phone, mail, or in person, and alternate formats are available on request.
Contact:
Union Water Supply System Inc.
1615 Union Avenue, Box 340
Ruthven, ON N0P 2G0
Email: HR@unionwater.ca
Phone: 519-326-1668
To learn more about our accessibility commitments or to request a copy of our full policy, please click on each section below to expand and read the full details:
Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
The Accessibility for Ontarians with Disabilities Act (AODA), enacted in 2005, aims to make Ontario fully accessible by 2025. It applies to all public, private, and non-profit organizations with at least one employee and covers five key areas:
Learn more at Making Ontario Accessible.
Union Water Supply System Inc. is committed to meeting the requirements of the Accessibility for Ontarians with Disabilities Act (AODA). In line with provincial legislation, the organization develops multi-year accessibility plans that outline strategies to identify, prevent, and remove barriers, ensuring compliance with the Integrated Accessibility Standards Regulation (IASR).
To learn more about our accessibility commitments or to view our full policy, please see:
Union Water Supply System Inc. is committed to providing Notice of Temporary Service Disruptions when facilities, services, or access to services are temporarily unavailable.
For planned disruptions, notice will be provided within a reasonable time in advance.
For unplanned disruptions, notice will be provided as soon as possible.
Contact Us
Union Water Supply System
1615 Union Ave., Box 340
Ruthven, Ontario
N0P 2G0
Phone: 519-326-1668
Between 8:30 to 4:30 pm Monday thru Friday.
Available 24 hours a day, 7 days a week,
365 days a year to answer any questions,
Call: 519-326-4447
