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Accessibility

Accessibility at Union Water Supply System Inc.

At Union Water Supply System Inc. (UWSS Inc.), we are committed to ensuring equal access and participation for all individuals, including people with disabilities. We strive to provide our services, facilities, communications, and public information in a way that respects the dignity, independence, integration, and equality of opportunity for everyone.

This commitment is outlined in our Accessibility Policy (Policy No. UW-A21-001, adopted September 24, 2025), which guides our efforts to meet the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), Ontario’s accessibility standards, and the Ontario Human Rights Code.


Accessible Information

Documents and information available to the public can be provided in an accessible format or with communication supports upon request. UWSS Inc. will work with individuals to meet their specific accessibility needs in a timely and effective manner. To request an accessible format or communication support, please contact:

Email: HR@unionwater.ca
Phone: 519-326-1668


Employment and Services

UWSS Inc. makes every effort to identify, remove, and prevent barriers to employment and to the delivery of our services. We welcome the use of assistive devices, service animals, and support persons. When temporary service disruptions occur, notices are provided on-site and online with details and alternatives whenever possible.


Feedback

Feedback about accessibility at UWSS Inc. is always welcome. Your comments help us identify barriers, improve accessibility, and enhance our services. Feedback can be provided by email, phone, mail, or in person, and alternate formats are available on request.

Mail:
Union Water Supply System Inc.
1615 Union Avenue, Box 340
Ruthven, ON N0P 2G0

Email: HR@unionwater.ca
Phone: 519-326-1668


More Information

To learn more about our accessibility commitments or to request a copy of our full policy, please refer to:
Accessibility Policy No. UW-A21-001Union Water Supply System Inc. Accessibility Policy.


Union Water Supply System Inc.
Committed to accessibility, inclusion, and equitable access for all.

Contact Us

Union Water Supply System

1615 Union Ave., Box 340
Ruthven, Ontario
N0P 2G0
Phone: 519-326-1668

Between 8:30 to 4:30 pm Monday thru Friday.

Available 24 hours a day, 7 days a week,
365 days a year to answer any questions,
Call: 519-326-4447

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